Vian Outsourced Accounting Services is now certified ISO 27001:2013 for our IT & ITES services including Business Consulting, Technology Solutions, Software Development, Online Marketing, and Business Outsourcing Services, such as Mortgage, Call Center and Healthcare.
As a technology services outsourcing company, we believe in keeping information assets secure under all circumstances and take stringent measures to ensure the same. ISMS certification justifies the belief entrusted on us by our clients pertaining to the security of their intellectual property, employee details, financial information, or any other information entrusted on us.
ISMS certification hallmarks the fact that the people, processes, and the IT systems in Vian Outsourced Accounting Services conform to the standard risk management process prescribed by UK LAB and follows a systematic approach to managing sensitive client information.
Vian Outsourced Accounting Services is an ISO 9001:2015 certified organization, and all our IT-enabled solutions and services in the BPO and KPO domain comply to it.
This certification stamps our commitment to consistently meet and excel clients' requirements by delivering high-quality products and services.
Additionally, it provides credibility to our management's commitment and motivation to follow standard process approach for constant improvement and build quality management principles with a strong focus to customers.
As an international services company, we receive work from all over the world. One of our regular challenges was to ensure optimum quality levels
Even as Vian Outsourced Accounting Services grew over the years, we constantly delivered consistent quality that met exacting standards. Before the size of our operations started getting unwieldy, we decided to implement processes that would prevent any lapses in quality. An idea to formalize "Quality at Every Stage" was born a year ago: Every project, every document and every methodology was rigorously tested and reviewed across our operational services.
We found things that could be changed to ensure better quality control and scalability, things that could be done (or processed) differently to ensure speedier delivery, and areas where accountability could be improved.
Some of the objectives that were set out as part of our ISO quality drive, and now form a part of our operational Bible, are -
• 99-95 % Quality attainment
• 99-95% Turnaround Time achievement
• 99% System Uptime, including internet lines
• 4 Hours of Specialized Training each month for every employee
• Less than 4% attrition in Human Resources
• ISO compliant risk management process
• Complete security of security of employee details, financial information, intellectual property, or any other third-party entrusted information
Today, Vian Outsourced Accounting Services has embraced these objectives at the heart of our business. It is our endeavor to ensure that every file, every design, every report, and every call follows a process, a methodology, and a system that exudes Quality. This ensures better economics for you as a customer, for we offer you these quality improvements at no extra cost.
Vian Outsourced Accounting Services ' ISO 9001:2015 certification affirms our commitment to continual improvement and our motivation to serve and further our Customer's interests, while spearheading quality consciousness across all our services. Additionally, we are GDPR compliant ISO 27001:2013 Certified, which ensures that each and every information you entrust to us is secure and dealt with complete confidentiality.